Welcome! Below are answers to our most commonly asked questions. If you don’t find what you’re looking for here, feel free to contact us at [your email] anytime.
Browse our collection, select the design you love, customize your wording and options, then add it to your cart and check out. You’ll be asked to enter your personalization details during checkout.
Yes! All invitations are fully customizable. During the ordering process, you will be prompted to enter names, dates, venue info, RSVP details, and any special wording.
Absolutely. You will receive a digital proof via email once your order is placed. We require your approval before printing begins to ensure everything is accurate.
Once you receive your proof, review it carefully and reply to the email with your approval or requested changes. Additional changes after approval may incur extra charges.
Production time varies by product and paper choice. Estimated production timelines are displayed on each product page. Custom orders begin production once your proof is approved.
Rush production and expedited shipping options may be available for select products. If you need an order by a specific date, contact us before placing your order so we can confirm availability.
Yes, we ship to many countries worldwide. Shipping costs and delivery times vary based on location and service selected at checkout.
Once your order ships, you’ll receive a tracking number via email. You can also view order status in your account dashboard if logged in.
We accept major credit cards and secure online payment methods via Stripe and PayPal. All payments are processed through third-party providers; we do not store card information.
Sales tax and shipping charges are calculated at checkout based on your shipping address.
Orders can be cancelled prior to proof approval. Once a proof is created and sent to you, the order is considered in production and may not be eligible for cancellation without a production fee.
For detailed terms, see our Cancellations & Returns Policy.
Contact us within 5 days of delivery with photos of the issue. We will assess the situation and provide a replacement or refund as appropriate.
No — you may checkout as a guest. However, creating an account allows you to track your order history, view proofs, and manage your information more easily.
We take your privacy seriously. Personal data is encrypted and stored securely. Payments are processed by secure third-party providers. For full details, see our Privacy Policy.
If you have a unique design idea or need a fully custom invitation suite, please contact us — we’d love to help! Custom design services may have separate pricing.
In most cases, yes. Contact us with your desired combination and we’ll confirm compatibility and pricing.
Paper options vary by product. You can choose from premium stocks, textured finishes, luxurious cotton papers, and more. Details are listed on each product page.
We use high-quality digital and traditional printing techniques depending on the product selection. Each product page lists the available printing method.
We’re here to help!
Email: [your email]
Response time: 1–2 business days